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Accessibility Statement

Website Accessibility

Magistrat International, d. o. o., is aware of the importance of digital accessibility for people with different disabilities. The website https://www.emporium.eu/ is currently not fully accessible in accordance with the requirements of the Law on Accessibility of Products and Services for Persons with Disabilities (ZDPSI).

The company is committed to gradually making the necessary adjustments and improvements in the coming months, with the goal of making the website accessible to all users, including those who use assistive technologies (e.g., screen readers).

Improvement Plan

Current activities include:

comprehensive review of the website and identification of main barriers,
gradual elimination of identified shortcomings,
preparation of more accessible content, including image materials, videos, and documents,
adjustment of navigation and user interface for easier use with different devices and assistive technologies.

Our goal is for the website to be at least partially compliant with WCAG 2.2 guidelines at the AA level by the end of 2025.

Preparation of the Accessibility Statement

This statement was prepared on September 15, 2025, based on an internal self-assessment.

Feedback and Contact

We welcome your feedback regarding the accessibility of the website. If you encounter issues or have suggestions for improvements, please let us know via:

email: info@magistrat.si
regular mail: Magistrat International, d. o. o., Kotnikova ulica 28, 1000 Ljubljana, Slovenia
phone: 080 45 44

Your feedback will help us with improvements, and you will receive a response no later than 15 days from the receipt of the message.

Supervision of the Implementation of ZDPSI

The supervision of the implementation of the provisions of the Law on Accessibility of Products and Services for Persons with Disabilities is carried out by:

Market Inspectorate of the Republic of Slovenia

email: gp.tirs@gov.si
address: Dunajska cesta 160, 1000 Ljubljana
phone: 01 280 87 00
website: https://www.gov.si/drzavni-organi/organi-v-sestavi/trzni-inspektorat/

Store Name and Address	Hours	Select Store
	Emporium Latinski trg 6 1000 Ljubljana Slovenia +386 (0)1 584 48 00	Mon - Sat: 10.00 - 21.00	Add to store list
	Galerija Emporium Prešernov trg 4b 1000 Ljubljana Slovenia +386 (0)1 308 42 10	Mon - Fri: 10.00 - 21.00 Sat: 10.00 - 20.00	Add to store list

EMPORIUM

0800 45 46 Mon-Fri: 8:00-16:00

Return form

Hello, if you want to return the items by GLS, please fill in the return form below.

Fill in the order number that includes the items you wish to return and the e-mail address in which you received information about your order.
Select the items, you wish to return. The return fee is 4.95 €.
Fill in the return address (the address where the GLS courier will pick up the return).
Confirm the return summary. GLS will send you an informative message with all the instructions on how to proceed with the return.
When we receive your return, we will check it in the shortest time possible and refund the purchase money in the same way the payment was made.

Please select the items you wish to return.

Select the items you wish to return.

BACK

The return form that you have just filled out is of purely informative nature. We will process your return when it comes back to our warehouse.

Fill in the address where you wish the GLS courier to pick up your return. Please also provide a telephone number on which you can be reached so that the courier can get in touch with you if necessary. All this information is mandatory.

Reference order number:

Please check if all the information you entered is correct.

ORDER NUMBER:

ITEMS YOU WISH TO RETURN:

ADDRESS WHERE YOUR RETURN WILL BE PICKED UP:

MOBILE NUMBER:

BACK

CONFIRM

You have successfully filled out the form for return. Soon GLS will get in touch with you about the return pickup. Please do not forget to enclose a filled out return form (you received it in the package) with your return so that we can check and process your return and reimburse you as soon as possible.

An error occurred while you were trying to submit the return. Please try again later. If error persists, get in touch with our customer service.

CONTINUE

Order can not be returned

You can return order in the shop where it was placed.

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Accessibility Statement

Website Accessibility

Improvement Plan

Preparation of the Accessibility Statement

Feedback and Contact

Supervision of the Implementation of ZDPSI

Shopping Guide

Customer Support

Our stores

Emporium & Galerija Emporium

EMPORIUM

GALERIJA EMPORIUM

Store Locator

Emporium

Galerija Emporium

Order can not be returned

	Emporium Latinski trg 6 Ljubljana, 1000 +386 (0)1 584 48 00	Mon - Sat: 10.00 - 21.00
	Galerija Emporium Prešernov trg 4b Ljubljana, 1000 +386 (0)1 308 42 10	Mon - Fri: 10.00 - 21.00 Sat: 10.00 - 20.00